Let us help you prepare for your virtual meeting, Webinar, MOOC, or virtual instructor-led training (VILT) event. We offer a full complement of services to make your event a success. From selecting the ideal virtual meeting software for your event, through training your staff to use that software to its fullest potential, to documenting an effective workflow for repeatability, we’re here to help. We can configure your meeting room and preparing your attendees so that they are ready to have the best experience possible.
- Is this upcoming event a one-off or the start of a series?
- Will you repeat the same presentation?
- Do you need virtual breakout sessions?
- What will you be sharing–video, audio, slides, downloadable files, hyperlinks, pre-recorded videos, all of the above?
- How many attendees are you expecting?
- How many speakers or facilitators will be presenting per session?
- Do you want to setup usernames and passwords for attendees?
These–and other–questions need to be answered in order to select the best platform for your event and organization. We can help. Our experienced hosts–presenters themselves–have used all of the leading virtual meeting, Webinar, and online collaboration software. We know the pros and cons and unique features of each, and we can help you choose the right platform for you.
For speakers, such a test run gets lets them become comfortable with the virtual environment, and it lets them identify what sections and actions they want to control and which they want a host or moderator to perform. At the same time, a rehearsal teaches hosts their cues for performing different actions such as spotlighting attendee video feeds at proper times, switching layouts, activating polls, providing downloads, managing breakout sessions, and more. Technical issues that might arise during a live event will likely also appear during a dry run, giving hosts the opportunity to troubleshoot and repair the issues before your actual audiences ever see them. Simultaneously, speakers learn what can go wrong and how to move past or work around such issues with aplomb.
Speakers need well-written scripts that include action directions relative to the meeting room software. They usually need slides that work across an incredibly wide range of screen sizes used by attendees. Handouts may also be needed. If the event is repeatable, particularly if different speakers will deliver it, clear scripts and documentation are critical.
Hosts need to follow the same scripts as speakers, often with additional directives for their own actions.
Attendees need clear, concise instructions that explain the medium of the event, how to log-in, how to configure their computer microphone and speakers for VOIP (Voice Over IP, Internet audio), whether and how to use telephone audio, and more. They may also receive handouts and event programs.
As you can see, writing is still an important part of video and audio presentations that want to be a success. We can assist will all aspects of the documentation, scripting, and other writing involved. In addition to hundreds of articles, help files, and whitepapers, and dozens of technical books–many on the very virtual meeting and conferencing systems you will be using–our writers have written countless scripts, programs, handouts, and “Getting Ready” guides for all the major virtual meeting software. We can do the same for your event.
We can write, or provide editing and review of, any of the following types of documents:
- Scripts for presenters / facilitators.
- Scripts for hosts.
- Programs for attendees.
- Handouts writing and formatting for online distribution.
- Slide preparation for online presentation.
- Training manuals for using the online meeting system and established workflow.
- Other technical writing and copywriting.
Our trainers know these systems inside and out. The trainers are themselves hosts and presenters, and they use the systems daily. They can train you and your staff to proficient, stress-free mastery of any of these major virtual presence systems–either on-site at your offices are in virtual instructor-led training (VILT) using the very software you need to learn.
With our vast experience providing logistical and technical support in all the leading virtual meeting, Webinar, and VILT systems, we know what can go wrong, what causes things to go wrong, and how to write clear, concise instructions that prepare attendees for the best possible experience.
Let us prepare them with email instructions, a test room for them to connect to prior to the event, and direct e-mail and/or telephone support in the days leading up to your online event. The payoff will be better prepared, more satisfied attendees with fewer technical issues to impact others attendees’ satisfaction with your event.